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Who it's for / Courier, Express & Parcel

High volume, fast turnaround, nothing dropped.

Take bookings, allocate runs and track every parcel from pickup to POD. Drivers scan and sign on glass, customers self-serve status, and it all bills off the same job.

Book a demo See the tools
Live Status, every parcel
POD Sign-on-glass
1 Booking to invoice
The old way

Sound familiar?

High parcel volumes punish any gap between booking, the run and the proof.

Bookings re-keyed from email

Orders arrive by phone and email and get typed in again, with the mistakes that brings.

No live view of the run

Once a driver leaves, the run is a guess until they call in.

PODs chased one by one

Proof of delivery is dug out by hand when a customer queries.

Where-is-my-parcel calls

Customer service spends the day on status the system could answer.

Capabilities in depth

Three capabilities point solutions rarely match.

Driver Mobility

Scan on pickup and delivery, sign on glass for POD.

How much of the day goes on chasing paper PODs?

Drivers work the run from the app, scan at each pickup and drop, and capture sign-on-glass POD that attaches to the consignment the moment it is signed.

Proof
Instant
POD off every drop
Courier scanning a parcel and capturing sign-on-glass POD
Live Map Tracking

Every vehicle on one live map.

How many calls a day are just where is my parcel?

Real-time GPS and delivery status feed despatch and the customer portal, so the run is visible without ringing the driver.

Proof

“The where-is-my-freight calls have dropped right off.”

Customer Service Lead
Live city fleet map on the courier despatch floor
Customer Portal

Customers book and track themselves.

How many bookings get re-keyed from email?

Clients lodge bookings straight into JAIX and track their own parcels, so jobs start as clean data and the phones stay quieter.

Proof
Self-service
bookings and tracking
Customer lodging a booking and tracking parcels in the JAIX portal
“We run more volume with the same desk. Bookings come in clean and customers track themselves.”
Courier Operations Manager
See it on your busiest day

Bring your busiest day. We will show you it in JAIX.

A specialist walks your operation through the platform end to end. No scripted slide tour, no obligation.

Request a tailored demo Explore the module suite 1300 88 5249