Their focus was simple: better tools, stronger visibility, and a platform that continues to evolve with their business. Here’s what they did and what the transition looked like.
Operators who moved off their legacy logistics platform to JAIX
Many operators we speak with are taking a closer look at what they need from their system. Increasingly, that includes capabilities like scanning, customer portals, integrations and a clearer product roadmap they can align with.
For those who made the move, the renewal wasn’t just about cost, it was a prompt to reassess whether their current system is delivering the value their business needs next.
Core TMS. Dispatch, jobs, invoicing.
❌ No native driver mobility app.
❌ No native scanning or proof-of-delivery workflow.
❌ No native customer portal.
❌ No publicly communicated product roadmap.
50% renewal offer on the table.
Fleet controllers re-keying between legacy system, your WMS, and MYOB or Xero.
POD arriving by paper, sometimes days after delivery.
Customers calling because there is no portal to check.
The 50% discount lasts 3 years. If the pace of product investment does not change, so does everything else on this list.
Your best fleet controller is wondering when you will do something about it.
Per year in fleet controller time not recovered.
Of revenue lost through rating errors and POD disputes.
Of lock-in that makes the next review harder, not easier.
*Approximation
Running your numbers...
Hard saving. 10 min per job reclaimed through mobility, scanning, and integrated invoicing.
Hard saving. 1% of revenue typically lost to rating errors and POD disputes.
Upside, not a saving. 15% volume capacity unlocked without adding trucks, at 10% margin.
We will send you a 2-page PDF tailored to the numbers above, showing the full 5-year math against your Translogix renewal. No follow-up calls unless you ask.
Check your inbox in the next minute. If you want to talk it through, book 30 minutes with Raman.
Figures above are an indicative estimate based on your inputs and benchmarks drawn from Jaix customer migrations. Your actual results depend on your specific operation, contracts, and implementation, and are not guaranteed. Assumptions: 250 working days per year, 10 minutes per job in fleet controller time reclaimed, AU$30 per hour fully-loaded fleet controller cost, 1% revenue leakage avoidance, 15% capacity uplift at 10% incremental margin. Full methodology on the TCO PDF.
We run a single, clean cutover - no dragging two systems along indefinitely. What makes it work is everything we do before go-live: your data, your team, your workflows, all validated before day one.
Customer assets, sub-contractor data, creditor data, rate tables, and open jobs migrated into JAIX. A full implementation plan scoped to your operation. Your UAT environment is built on your actual data - not dummy records.
Fleet controllers, drivers, and finance work through real scenarios in the UAT environment. Issues are caught and resolved before they're live problems. Your team signs off when they're ready - that's the go-live gate.
JAIX goes live across your operation on a single date. AU-based support on-site for the first week. Your legacy logistics platform contract sunsets. No half-measures, no lingering parallel run - just a clean start on a system your team already knows.
The operators we speak with tell us the same things. No native scanning. No native customer portal. No publicly communicated product roadmap they can point to.
ILLUSTRATIVE EXAMPLE | 30-TRUCK OPERATOR:
We've walked nine operators on a legacy logistics platform through this decision. The ones who did not switch were as clear in what they wanted as the ones who did. Either way, the 30 minutes pays for itself.